AI search over your company's own knowledge
We help you set up an AI assistant that answers your team's questions from your own documents, wikis, drives and past tickets, and always links to the source so people can check.
The problem
Answers live in a dozen tools and a few people's heads. New hires ask the same questions and experienced people lose time answering them. Time spent hunting for answers may be costing you more than any single tool does.
What an engagement looks like
- Short call. Tell us where your knowledge lives and the questions people ask most.
- Pick the sources. We start with the most trusted sources and leave out the stale ones.
- Build with citations. Every answer links to the document it came from.
- Respect permissions. People only get answers from files they're allowed to see.
- Test with real questions. Your team tries it, flags bad answers, and we fix the sources or the setup.
What we need from you
- Access to the docs and tools to include
- A list of common questions
- Someone who owns keeping the source docs current
What it may not do
- It's only as good as your docs; outdated docs give outdated answers
- It can misread, so answers show their source
- It won't make decisions, just finds and summarizes
FAQ
What is AI knowledge base search?
An AI assistant that searches your own documents and answers questions in plain language, with links to the sources.
Will it leak private documents?
It's set up to follow your existing permissions, so people only see what they already could.
Which tools can it connect to?
Common ones such as shared drives, wikis and helpdesks. Tell us what you use.
Is this a product we can buy?
Not as a packaged product. It's a build we scope with you. Tell us what you need.
Related
Test page: we help with this, but there's no packaged product yet. Tell us what you need and we'll scope it with you.
Tell us what you need. Book a short call and we'll tell you honestly whether it's worth building. Or email hello@cto.la.